Return & Refund Policy
Thank you for shopping at Beauty Full Day LLC. We stand behind the quality of our products and want you to be completely satisfied with your purchase. Here is how our return process works:
1. Defective or Incorrect Items
If you receive a product that is damaged, defective, or the incorrect item, we will make it right at no cost to you. Please follow these steps:
- Contact our support team via email at orders@beautyfullday.com or use our contact form to message us.
- Once verified, we will email you a pre-paid return shipping label.
- Print the label, attach it to your package, and drop it off at the designated shipping carrier.
2. 100% Satisfaction Guarantee (Partially Used Items)
We offer a full money-back guarantee that you will like our products. If you are not completely satisfied, we accept returns on items that are partially used.
- In-Person Drop-Off (Free): You can return the partially used product directly to our physical place of business in Minnesota, for a full refund. There are no shipping or handling fees for drop-offs, but you must call ahead to make an appointment.
- Returns via Mail: If you prefer to mail the item back to us, you are responsible for paying your own return shipping costs. Original shipping charges are non-refundable.
3. No Restocking Fees
We do not charge any restocking fees for any returned items, whether they are defective or returned under our satisfaction guarantee.
4. Refund Processing Time
Once your return is received (either via mail or dropped off in person), we will process your refund immediately. A credit will automatically be applied to your original method of payment within [5-10] business days, depending on your financial institution’s processing times.
5. Store Contact Information
If you have any questions about starting a return, please contact us at:
- Email: orders@beautyfullday.com
- Google Maps Link for Physical Dropoffs (appointment required): Minnesota
- Message us on Facebook: Beauty Full Day